Passengers returning home after Diwali and Chhath festivals have already geared up to ensure that they do not have to face crowds and chaos waiting for trains this time.
Passengers will get systematic facilities from the time of entry into the station premises to boarding the train. For this, holding areas will be created at 13 major stations of the division. From crowd control to additional trains and medical facilities, arrangements are being made.
Under this, holding areas will be prepared in Muzaffarpur, Samastipur, Darbhanga, Madhubani, Sakri, Jaynagar, Raxaul, Lalitgram, Saharsa, Sitamarhi, Purnia Court, Motihari and Bettiah. Here the passengers will be accommodated in an orderly manner while waiting for the train. RPF personnel will be responsible for crowd control and queue management.
Facilities from toilets to ambulances will be available
Temporary toilets, ambulances and first aid will be provided at all the 13 stations to ensure that passengers do not lack basic amenities amidst the crowd.
Elevators and escalators will be monitored 24 hours a day. There will also be readiness to provide immediate medical assistance to the passengers if needed.
The platform will be announced 30 minutes in advance.
The Railways has made strict arrangements to prevent the chaos caused by changing the platform at the last moment at the station. The platform of the trains will not be changed except in special circumstances.
If it is necessary to do this, then the permission of the senior DOM or ADRM will have to be obtained. Also, the platform of the train will have to be announced at least 30 minutes in advance, so that passengers can reach their platform on time.
Ban on Parcel Booking for 11 Days
In view of the rush, the Railways has also taken a big decision regarding parcel booking. Parcel bookings, both inward and outward, will be completely closed from November 14 to 25. This will help in reducing the additional pressure on the station premises and operational arrangements.
Every activity will be monitored from the war room
The war room will be active from November 16 to 25. It will have officers from Operations, Commerce and RPF. A 9263011881 number has been issued for the contact in case of any kind of problem or emergency. The status of stations and crowd management will be monitored through the war room.
Additional rakes will be ready at five stations.
Instructions have been given to keep additional trains, clone trains and additional coaches ready to ensure that there is no shortage of trains as the number of passengers increases. Additional rakes will also be ready at Muzaffarpur, Darbhanga, Jaynagar, Raxaul and Saharsa. They can be used as needed.
There will also be a ban on carrying firecrackers at the station.
In terms of security, there will be a ban on carrying firecrackers in the station premises. A special investigation drive will be conducted for this. The emphasis of the Railways is on crowd control as well as ensuring the safety of passengers.
